Terms of Service
Terms of Service agreement is a binding legal agreement between the Crypto Merx OU (hereinafter “Company”, “Our”, “Us”, “We”) and any person or company which have registered (hereinafter “Customer”, “Customers”, “you”) on www.quamtor.com website and/or the exchange platform app.quamtor.com (hereinafter “Websites”).
This agreement made to ensure Quality and Safety of use on the Websites. Both Individual (private persons) and Business (corporate and institutions) Customers are subjected to this agreement.
Please take the time to read these Terms carefully, the following Terms including your indemnification responsibilities, our limitation of liability and warranty disclaimers, and your agreement to arbitrate disputes. Should you have any questions please do not hesitate to contact us using our Help Center.
“Service” all services as described in Our Services section.
“Websites” www.quamtor.com (the website) and app.quamtor.com (the exchange platform).
“Customer” any person or company which have registered and account on the Websites.
“Business” legal entity who register an account on the Websites, thus becomes a Customer.
“Account” any account registered by Customer on the Websites using his Email and Password.
“Transaction” all transactions completed via the Services on our Websites.
“Cancellation Notification” customer request to cancel a Transaction.
“Notifications” company electronic communication with the Customers.
The Company may not make all its Services available to its Customers and may vary based on the Customer jurisdictions, that is not to relief nor excuse the Customer from any and all legal indemnification of his action should our Services are not compatible with the Customer jurisdictions laws and legislation.
If you are registering to use the Services on behalf of a Business, you herby confirm you are fully aware, agree and warrant that (i) you are authorized by the Business to act on its behalf; and (ii) the Business is incorporate and validly existing under the applicable laws of the jurisdiction of its incorporation.
Furthermore, the Customer hereby confirm, agree, and warrant that:
• The Customer is of legal age and capabilities to form and understand a binding legal contract.
• The Customer have not been banned or restricted previously from using our Services.
• The Customer is not located in, resident of, or have any relations to FATF blacklisted countries.
• The Customer is not located in, resident of, or have any financial relations to USA.
• The Customer is not using our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms.
The Company holds 2 virtual currencies (hereinafter “Crypto”, “Cryptocurrencies”) licenses by the FIU in Estonia,
FVR000903 – Financial services Providing services of exchanging a virtual currency against a fiat currency.
FRK000797 – Financial services Providing a virtual currency wallet service.
Even though the Company does obtain the license to provide Virtual Currencies Wallets, at the moment we do not support those and the sole activity of the Company is Exchanging Virtual Currencies against Fiat Currencies, Thus, The Company is not the custodian and as such have no liability in case of Customer inserting wrong wallet addresses since the Company did its part by sending the Cryptocurrencies to the address requested by the Customer. The purpose of the Websites is to provide the Customers with the Provision of Exchanging Cryptocurrencies against Fiat currencies by Buying and Selling one against the other.
By accepting the Terms of Services of our Websites, you hereby taking full responsibility for your actions while using our Services, and commit to not violate any law or Terms, including but not limited to, any money-laundering, fraud, Illegal gambling activities, dark-web activities, or any other illegal activities. All website Transactions monitored by KYT & AML third-party software and in case such use will be suspected on your Account, the Account will be blocked immediately, and we will report to the relevant authorities. By accepting these Terms of Services you are also commit not to attempt accessing any area of our Websites that you are not authorized to access. Develop any third-party applications that interact with our Services without our prior consent.
You agree and consent to receive electronically all communications, agreements, documents, receipts, notices, and disclosures (collectively, “Notifications”) that the Company provides in connection with your Account and/or use of the Services. You agree that the Company may provide these Notifications to you by posting them via the Services, by emailing them to you at the email address you provided, and/or by sending an SMS or text message to a mobile phone number that you have provided. Your carrier’s normal, messaging, data and other rates and fees may apply to any mobile Notifications. You should maintain copies of electronic Notifications by printing a paper copy or saving an electronic copy.
It is your responsibility to keep your email address and/or mobile phone number in your Account up to date, so we can communicate with you electronically. You understand and agree that if we sends you an electronic Notifications but you do not receive it because your email address or mobile phone number on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Notifications, the Company will be deemed to have provided the Notifications to you. You can update your email address, mobile phone number or street address at any time by logging into your Account on the Websites or by sending such information to support at [email protected].
All transactions completed on our Websites using the Services, purchase or sell of Cryptocurrencies or Fiat Currencies directly from the Company via the Services offer on the Websites, and any Transaction in which you send funds into your Account from your external account or send funds from your Account to your external account.
The following Terms and Conditions will apply:
Conditions and Restrictions
We may, at any time and in our sole discretion, refuse any transaction submitted via the Services, impose limits on the transaction amount permitted via the Services or impose any other conditions or restrictions upon your use of the Services without prior notice. For example, we may limit the number of transactions that you may perform via the Services or we may restrict Transactions from certain locations.
Accuracy of Information
You must provide any information required when creating an Account on our Websites or when prompted by any screen displayed within the Services. You represent and warrant that any information and content you provide to us directly or via third-party via the Services is accurate and complete.
It is your responsibility to determine what, if any, taxes apply to the Transactions you complete via the Services offer on our Websites, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that the Company is not responsible for determining whether taxes apply to your Transactions or for collecting, reporting, withholding or remitting any taxes arising from any Transactions.
You acknowledge that there are risks associated with performing an Internet-based Transactions including, but not limited to, the failure of hardware, software, and Internet connections. You acknowledge that the Company shall not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when using the Services, howsoever caused.
No Returns or Refunds
All Transactions using the Services on the Websites are final. We do not accept any returns or provide refunds for your Transactions, except as otherwise provided in these Terms.